PRIVACY AND POLICY
At Xoom FinServ, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services, which include business loans, personal loans, home loans, NRI home loans, and loans against property.
By using our services, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand how we manage and protect your personal and financial information.
1. Information We Collect
We collect personal, financial, and business information to help us provide tailored loan solutions and services. The types of information we may collect include:
- Personal Identification Information: Name, address, contact details (phone number, email), date of birth, marital status, and nationality.
- Financial Information: Income details, employment status, credit score, bank account details, and tax information.
- Loan-Related Information: Details of loan applications, repayment history, property information (for home loans or loan against property), and any other relevant documents or financial data you provide.
- Technical Information: IP addresses, browser type, and usage data related to your visit to our website for administrative purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Loan Processing: To assess, process, and approve your loan application, ensuring that the right loan products and terms are matched to your financial needs.
- Personalized Advice: To offer tailored financial advice and loan solutions based on your unique situation, goals, and eligibility.
- Communication: To communicate with you regarding your loan application, updates, and other financial services. This includes responding to inquiries, sending reminders, or offering new services.
- Improvement of Services: To analyze usage patterns and improve our services, website functionality, and customer experience.
- Legal & Compliance Purposes: To comply with regulatory requirements, prevent fraud, and ensure that all transactions are legitimate and secure.
3. How We Protect Your Information
We take your privacy seriously and employ several measures to ensure that your personal and financial data is protected:
- Data Encryption: We use advanced encryption technologies to secure sensitive information during transmission over our website and other digital platforms.
- Access Control: Only authorized personnel have access to your personal information. All team members undergo training on data privacy and security practices.
- Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, and we dispose of it securely when it is no longer needed.
4. Sharing Your Information
We respect your privacy and do not share your personal information with third parties, except in the following cases:
- With Financial Institutions: To facilitate your loan application, we may share your information with banks, lenders, and other financial institutions, but only to the extent required for processing your loan.
- Service Providers: We may use third-party service providers to assist with certain services (such as document verification, credit checks, or IT support). These providers are obligated to keep your information confidential and only use it for the services they perform on our behalf.
- Legal Compliance: We may disclose your information if required by law, in response to legal processes such as a court order, or to comply with regulatory requirements.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies help us analyze trends, track users’ movements, and customize content for a more efficient and personalized experience. You can adjust your browser settings to disable cookies, but this may affect the functionality of our website.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct any inaccurate information.
- Deletion: Request that we delete your data, subject to certain legal or contractual obligations.
- Opt-Out: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions in the emails you receive.
If you would like to exercise any of these rights, please contact us at [Your Contact Information].
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the date of the most recent update will be indicated at the bottom. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns regarding our Privacy Policy or how we handle your personal data, please contact us at:
Xoom FinServ
1/847 PLOT NO 15, Murugesen Nagar, Neelangarai Link Road, Thuraipakkam, Chennai, Chennai, Tamil Nadu, 600097
info@xoomfinserv.com
+91 93600 01972